Terms of service.

Terms & Conditions DegentoPro

TERMS & CONDITIONS

Last updated: 20 July 2024

General

Anyone accessing our website and other platforms, including our Discord community, horse racing software, sports software, and Whop marketplace (which processes all payments), collectively the “Platforms”, and using the services (the “Services”) offered by DegentoPro (Australia) Pty Ltd (“DegentoPro”, “we”, “our”) must be at least 18 years old.

By accessing the Platforms and using the Services, you agree to the terms and conditions and privacy policy of DegentoPro.

Amendments to the Terms and Conditions

Periodically, we may update these terms and conditions and our privacy policy. The updated terms and conditions will be published on our website, becoming effective upon publication. We will also notify you of any material amendments.

If you continue to use our Services after the updated terms and conditions are published, you consent to be bound by them.

Subscriptions

We provide various subscription packages for horse racing and other sports.

To become a subscriber of DegentoPro, you must:

Be 18 years of age or older.

Download and join the DegentoPro Discord.

Create an account and manage your subscription via Whop.

Choose a subscription package available on the Platforms.

Accept these terms and conditions at the time of subscription.

Subscription fees must be paid in advance.

We offer the following subscription packages:

One-off purchases: a specified plan period with no automatic renewal.

Subscriptions: a specified plan period with automatic renewal.

Upon subscribing, you acknowledge your agreement with these terms and conditions.

Upon subscribing, we will email you confirmation and a receipt of your purchase.

You are responsible for notifying us of any changes to your subscription, such as package changes, payment details updates, or contact details changes, via the Whop hub.

Non-automatic Renewal Products (One-off Purchases)

These products start on the purchase date and end at the specified period’s conclusion (depending on the chosen duration).

You are responsible for renewing your subscription to continue receiving Services. This can be done by purchasing the same product from the Whop store.

Automatic Renewal Products (Subscriptions)

If you opt for automatic renewal:

You authorize us to charge your credit or debit card automatically through the Whop online marketplace for each subscription payment.

You agree to pay the payments specified in your subscription package.

You agree to provide current credit or debit card details and update them when required.

To cancel automatic renewal, you must do so on the Services where provided or contact us directly. The Whop hub is the recommended method for speed and efficiency.

Your subscription will renew automatically unless cancelled before the renewal date.

If you cancel after renewal, you will continue to receive Services for the paid period.

Trial Period

We offer a free seven (7) day trial period for new subscribers to our sport software, limited to one per person. This applies only to subscription products.

At the end of the trial period, you will be automatically charged for the chosen subscription according to these terms and conditions regarding automatic renewal.

To avoid charges after the trial period, cancel your free subscription through your account on the Whop hub.

DegentoPro reserves the right to cancel the trial for users violating these terms and conditions.

Pricing of the Services

The price of a subscription package is displayed at the time of purchase. By purchasing, you agree to pay the stated price in Australian Dollars, inclusive of GST.

DegentoPro may adjust the pricing schedule for subscription packages with at least 14 days’ notice to you.

For existing automatic renewal subscriptions, we will continue with the current payment arrangements unless the subscription is cancelled or suspended by the customer.

For non-automatic subscriptions, any price increase will apply upon renewal.

Cancellation

You may cancel your subscription at any time by using the Whop hub or via direct contact (Discord direct message or email support@degentoproai.com.au). Upon cancellation, you will receive Services until the subscription’s expiry date, not necessarily the cancellation date.

We may cancel your subscription at any time if we determine you have breached these terms and conditions.

Refunds

No refunds are offered for automatic renewal subscriptions.

If you mistakenly purchase a non-automatic product and notify us before receiving the service, we will refund your subscription fee in full. No refunds are provided for completed services, except in cases of technological faults.

Liability of DegentoPro

While we take care in producing information and content for our subscribers, we do not accept responsibility for any errors or inaccuracies on our Platforms. Subscribers are responsible for how they use our content.

We promote responsible gambling. Subscribers are responsible for managing their gambling activities.

We do not guarantee the content we produce. We are not liable for any losses, damages, or costs incurred by our subscribers. Subscriber investments are at their own risk, and we do not offer refunds or compensation.

We do not provide financial advice as part of our Services.

Subscribers indemnify us against any claims arising from actions on our Platforms.

Subscriber Activities

By using the Services and accessing the Platforms, you agree not to engage in illegal acts or actions prohibited by relevant laws or deemed inappropriate by us. Prohibited actions include breaches of privacy laws, illegal conduct, and actions that compromise network security.

Copyright and Intellectual Property Rights

Your subscription grants you a license to access the Platforms and the subscribed content but does not confer any ownership rights.

You may not reproduce, copy, or transmit any part of the Platforms or its content without written permission from us.

Waiver

Our failure or delay in exercising any rights under these terms and conditions does not constitute a waiver of those rights.

Invalidity and Severability

If any part of these terms and conditions is deemed illegal, unenforceable, or invalid, that part shall be removed, and the remaining provisions shall remain valid and enforceable.

Jurisdiction and Governing Law

Your use of the Platforms and these terms and conditions are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of its courts.